Pre Departure FAQ's
Leaving home can be difficult as much as it is exciting and we understand your need for our support and assistance when you get here. You can be assured of a fun, inspiring and rewarding time in New Zealand with the NZSE team. We can't wait for you to join us here and we wish you a very safe and comfortable flight.
We have tried to answer some critical questions that we think may be lingering in your mind…but you may have more and we are always happy to provide you the information you are looking for.
Q1. What should I pack for my stay in New Zealand?
Auckland enjoys warm humid summers and mild, wet winters. Don’t forget we are in the southern hemisphere so winter months here are July to Sept.
It is a good idea to bring a selection of light clothes that you can wear in layers as well as some warm outer clothing and a waterproof coat. Gloves and scarves, as well as thick socks, are essential in the winter but can be bought at a reasonable price here. Make sure you check the weather before you depart so you know what to expect when you touch down.
Pack enough but not too much – you don’t want to be paying for excess baggage!!
Q2. What if I miss my airport pick up?
If you have booked your airport pick up with us, our representative will be at the airport arrival area holding your name board to welcome you. You will be dropped off at your chosen homestay or to the address where you have made accommodation arrangements directly. The pickup representatively will wait for you up to 2 hours from the flight landing time.
If you miss your pickup you can all this emergency number 021 22 44421 from a local payphone.
Please note there is 30 min free Wi-Fi access at the Airport.
Q3. Where can I get a SIM card for my phone when I first get there?
You can get a free SIM card at Auckland Airport from any supplier (like Vodafone, Spark or 2 Degree) and you can buy a suitable plan.
Q4. When should I come to the campus after reaching Auckland?
You need to come to the campus on the start date of your course as mentioned on your Final Offer of Place for registration and orientation. If you have arrived early do please come in to say hello to us and we can start off your enrolment formalities. It would normally take up to one week to get your student ID card after your enrolment formalities are completed.
Please be sure which campus you need to come to - NZSE has 5 campuses in Auckland.
Q5. Who should I meet when I first come to the campus?
You will be welcomed by our student support team when you come in for the first time. The first week is focussed on “orientation” and you will spend time with the Academic Team, Student Support Team and Career Services Team help you get started on your academic journey with NZSE.
Q6.How do I get around in Auckland?
All tertiary international students are eligible for a discount pass on the Auckland Transport network. Your student ID card have an ID sticker affixed to it which will grant you discounts to travel in the Auckland region.
Google Maps is a good place to identify and map the route from your home to the school’s campus.
Q7. Is Internet access available on campus?
All our campuses are Wi-Fi enabled and you will have access to the same
Q8. What is the average class size?
Our classes are small and intimate so you can expect a lot of one on one attention and interaction from tutors. Usually each class has about 20 to 30 students.
Q9. 6 How easy is it to talk to a tutor?
Very easy. Tutors are friendly and approachable and are known for working closely with their students. The class environment is collaborative and relaxed to ensure you make the most of your learning opportunity with us.
Q10. What are the things I can do in Auckland
Auckland is vibrant and exciting city and has lots of opportunities that you can gradually discover during the course of your study journey. Have a look at the interesting things you can find to do in “Tamaki” the Maori name for Auckland!
Q11. What happens if I miss a class?
Attendance is compulsory for all international students. If you are unwell and miss a class, you will need to produce a doctor’s certificate for the records. Talk to your tutor about the work you may have missed.
Q12. What happens if I start my classes later than the start date?
If there are extenuating circumstance that compel you to start late, the institute would have issued you an extension letter stating the same. You must start at the very latest on the date mentioned in the Extension of offer. The tutors will support and guide you to catch up with the class.
Q13. Can I work part time while studying? How much will I be paid?
Full time international students are allowed to work 20 hours’ part time during the term period and 40 hours or full time during vacations. The minimum wage in New Zealand is $ 15.75 per hour.
Q14. How will I make friends and get to know other students?
NZSE has an exciting array of events interspersed in your annual curriculum to ensure that you have a good time while you acquire your qualification. From shared lunches in class, picnics and outings to inter campus sports day and graduations – all these are excellent opportunities to network and get to make lasting friendships. But you don’t have wait that long. Get on our Facebook page and connect with new and old students even before you arrive. It’s a great tool to reach out and get well prepared for your forthcoming time in NZ.
FAQ's FOR UNDER 18-YEAR-OLDS
Q1. What do I need to do if I am under 18 years of age and wish to study with NZSE?
If you are under 18 years your Parents/legal guardians are required to sign all agreements in relation to your study with us in New Zealand, giving you permission to do so, starting from your application form.
Q2. Who can be my legal guardian?
Your parents are your guardians OR they can nominate your legal guardian who needs to be a permanent resident or citizen of New Zealand who will be responsible for your wellbeing and the school’s contact for regular updates and to discuss any related matters.
Q3. Will NZSE book my accommodation for me?
Should you wish to book accommodation with the school we will undertake to do so and book your accommodation through our authorised homestay provider. We will visit the premises and conduct a due diligence examination to make sure it meets the requirements for your comfort and safety. Your homestay parent will be your designated caregiver.
Q4. What if I wish to make my own living arrangements?
Your parents/guardian will be required to provide full details of your accommodation arrangements. They will need to sign an indemnity agreement for the under 18-year-old student living with a designated caregiver appointed by them who will be responsible for your wellbeing. We will visit the premises and conduct a due diligence examination to make sure it meets the requirements for your comfort and safety.
Q5. What happens after I complete my programme?
If you are under 18 years at the end of their programme of study, your parents/legal guardians are required to provide a written confirmation giving details of your handover care.
Q6. What happens at orientation on the first day?
Your parents/legal guardians may have access to the orientation along with you. They will need to sign on all the related paperwork involved in the orientation process. They will be provided with the same information given to all international students.
Q7. Can I go out on a field trip with my class?
Your parents/legal guardians will require to sign a Field Trip Form granting you permission to leave the school and go with the class for an organised field trip.
Q8. Can I work when I am studying?
International students enrolled in our full time programmes are permitted to work 20 hours per week and /or full time during the summer holiday period as long at the conditions of work are stipulated on their visas.