Academic Support & Mentoring

The provision of Academic Support at NZSE is based on the following values:

  • Manaakitanga - creating a sense of belonging through respect, generosity and care
  • Whanaungatanga building relationships with our learners
  • Whakamana – learners feel empowered

Our approach acknowledges the importance of Maori values and includes collaboration between The Academic team, The Student Support team and learners.  It may also include referrals to any specialist external services.  NZSE’s Mission, Vision and Values are embedded in all Academic Support activities.  

The Student Support and Academic Team are committed to providing timely and effective academic support for all students in order to ensure a successful Student Journey.  The activities of NZSE’s Academic support programme will allow students to further develop essential skills that are needed to succeed in their Academic studies.

Accessing Support

Academic Support is available for all students to develop their literacy, numeracy and language skills.  Course related Academic Support is also available through tutor to student mentoring, group mentoring and peer-to-peer mentoring.  Students are encouraged to, firstly discuss any academic issues they may have with their tutor.


Academic Support begins at Orientation where all learners are introduced to some of the fundamental Academic and Study Skills needed for effective study.  In this interactive session, students are not only given an overview of what to expect but also exposed to the demands of study such as the type of Academic Vocabulary they will encounter and also an introduction to reading and writing skills, APA referencing, time management, an application and templates to create study plans etc.

Academic Skills

Academic Skills are embedded into delivery and support will be provided on specific areas leading up to assessments.  For example, an academic writing session including APA referencing will be delivered for an assignment which requires students to submit an essay.  Extra sessions provided by our support staff may also occur if the need arises.

Literacy and Numeracy

All learners at Level 4 and below are required to complete the TEC Literacy and Numeracy Assessment which will be administered in week one of course commencement.  Individual Learning Plans will be put in place for all learners for who require additional support.

All domestic learners are given a Literacy and Numeracy diagnostic assessment during enrolment and support will be provided if required.

Second Language Learners

Resources are also available for second language learners to continue their language development.  Please see Student Services if you would like to register for our free online English course and/or click on the Vital English Link in resources for more information.


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