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Terms and Conditions

PRIVACY, FEES AND RULES

Privacy: The Organisation collects and stores information from this form to comply with the requirements of the Ministry of Education (MOE), New Zealand Qualifications Authority (NZQA), Tertiary Education Commission (TEC), Industry Training Organisations (ITO), Ministry of Social Development, Inland Revenue Department (IRD), Department of Immigration and Agencies who support particular students through scholarships and prizes, payment of fees or other awards (if you are a recipient of one of these awards) and employers. The information is also used to select students for qualifications, to manage internal administrative processes, and for internal reporting. Information about students may be supplied to, and sought from, other educational organisations for the purpose of verifying academic records.

When required by law, the Organisation will release information to parents, caregivers, agents and to government agencies such as the New Zealand Police, Department of Justice, Oranga Tamariki, Inland Revenue, Ministry of Social Development and the Accident Compensation Corporation. You have the right to access and correct personal information about you which has been collected by NZSE College/ Seafield School of English in accordance with NZSEG’s Privacy of Information Policy and Procedures.

In signing this application form you authorise such disclosure on the understanding that the Organisation will observe the general conditions governing the release of information, as set out in the Privacy Act 1993 and the Post-Compulsory Unique Identifier Code of Practice. You may see any information held about you and amend any errors in that information. To do so, contact the Enrolment Officer.

NB: The Privacy Act came into force on 1 July 1993 with the stated aim of protecting the privacy of natural persons. It requires the Organisation to collect, hold, handle, use and disclose personal information in accordance with the twelve information privacy principles in the Act.

Fees: In signing this application form you undertake to pay all fees as they become due, and to meet any late fees and collection charges associated with debt recovery. The Organisation’s policy on withdrawal and refund of fees may be obtained from the Enrolment Officer.

Rules: In signing this application form you undertake to comply with the published rules and policies of the Organisation with regard to attendance, academic progress, standard of dress, health and safety, and behaviour.

NZSE College and Seafield School of English are bound by the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021. The Code sets clear expectations for learner safety and wellbeing in tertiary education. Please find information about the Code here:

https://www.education.govt.nz/further-education/information-for-tertiary-students/code-of-practice-pastoral-care-domestic-tertiary/

CANCELLATION AND REFUND POLICY FOR INTERNATIONAL STUDENTS INCORPORATING

Refunds of programme fees will only be made in accordance with the following A01 Student Admission and Withdrawal Policy:

By accepting a place in a programme of study at New Zealand Skills and Education College / Seafield School of English, a student enters a contract with NZSE College or Seafield School of English for the period of one academic year (or the length of the programme if it is less than one year). This contract means there is an obligation to pay the fee for the year (or for the length of the shorter programme).

Students who wish to defer to the following term/semester must notify NZSE College/Seafield School of English at least two weeks prior to the programme commencement. Students withdrawing before commencing a NZSE College/Seafield School of English course will be given a full refund of fees less the registration and homestay placement fees.

Students withdrawing up to the end of the second day after the start of a course of less than five (5) weeks duration: an amount equal to the fees paid less a deduction of 50 per cent. However, if two days constitutes the full amount of tuition paid for by the student, NZSE College or Seafield School of English will retain 100 per cent of the payment. (As per section 235A(1)(c) and (d) of the Education Act.)

Students withdrawing up to the end of the fifth day of a course of five (5) weeks or more, but less than three (3) months: NZSE College or Seafield School of English must pay an amount equal to the fees paid less a deduction of 25 per cent. (As per section 235A(1)(c) and (d) of the Education Act.)

International students withdrawing at the end of the tenth working day after the first day on which the student is required to attend the course (courses three months or more (12 weeks)):

Full refund of fees less a deduction for costs incurred by the School, up to a maximum of 25% of the total fee paid. (NZSE College or Seafield School of English will provide details of the cost components for the purpose of working out the maximum deductible percentage.) (As per section 235A(1)(a) and (b) of the Education Act and as set out in the Education (Refund Requirements for International Students) Notice 2012.

In normal circumstances, no refunds will be given after the tenth day of the programme/course commencement. If a student decides to withdraw from a programme/course once enrolment has been finalised the student will need to complete a NZSE College/Seafield School of English Withdrawal Form which can be obtained from any of our Campuses. Any request for such a refund must be made in writing to Group Academic Director of NZSE College/ Seafield School of English. The request must include a detailed explanation of the reasons for withdrawal from the programme/course. At this time, the student’s family and Agent may be notified by NZSE College/Seafield School of English that a request for refund has been received.

If a refund is given, it will be paid in NZ dollars and paid by direct credit either to:

  • The original payer’s nominated bank account, or
  • If the Refund Authorisation Letter is completed by the original payer, to another party’s bank account

 

Note: If the student is not the original payer, permission in writing from the original payer will need to be sought before the funds can be

transferred to the student. Consideration of Refund Applications

Applications for refunds will be considered according to the following table on page 12, which may require supporting documentation:

(For further information, NZSE College/Seafield School of English have set up a web page to assist you. It has useful information about Policies, the Code of Practice and links to the student handbook: https://www.nzse.ac.nz/student-support/student-resources)

  1. For students under 18 years of age their parent or guardian agrees to appoint and authorize NZSE College or Seafield School of English to:
  2. Receive any information from any person, authority or corporate body concerning the student including, but not limited to, medical, educational or welfare information
  3. Provide consents in respect of any activity carried out and authorized by the provider
  4. Provide consents that may be necessary to be given on the students’ behalf in the event of a medical emergency where it is not reasonably practicable to contact the parent or guardian
  5. If applicable, advise the students’ Designated Caregiver of all matters and information required to be provided to parents of any student and agree to appoint the Designated Caregiver as their agents in New Zealand to receive such information in substitution for the parent or guardian
  6. To take whatever steps are necessary to ensure the student complies with school rules and policies as set down by NZSE College/ Seafield School of English
  7. To obtain at any time from any person or entity any information required to process and/or accept the application for tuition or to perform or complete NZSE College/Seafield School of English various obligations under this agreement. The applicant authorizes any such person to release to NZSE College/Seafield School of English any personal information that person holds concerning the student

THE CONDITIONS FOR TERMINATING ENROLMENT AND THE CONDITIONS FOR TERMINATING THE CONTRACT

Conditions for terminating enrolment and contrat Evidence require Timing Amount of refund
Interim Visa issue, full visa declined An official letter from INZ indicating the rejection of the visa application At any time Tuition fee less Registration fee, less charge equivalent to period studied on the interim visa
A visa was not granted An official letter from INZ indicating the rejection of the visa application At any time Total tuition fee less registration fee
Extension of visa is not granted An official letter from INZ indicating the rejection of the visa application At any time Total tuition fee less registration fee
NZSE College/Seafield is unable to proceed with the programme No documentation required from the student The refund is automatic Total fee paid (however if the student transfers to another programme, the refund will be applied to the alternative programme)
OR
If the programme contracted with New Zealand Skills and Education College is cancelled for whatever reason, then the student shall be entitled to a total refund of programme fees but shall not be entitled to any other compensation, costs or consequential damages of whatsoever nature
Student no longer wishes to study at NZSE College A letter from the student outlining the reason for their change of circumstances New Zealand Skills and Education College will advise INZ and request cancellation of student visa Before the commencement of the programme of study Total fee paid less the registration fee, accommodation placement fee, and any agency fees
Up to the end of the 10th working day after the course start date Total fee paid less the registration fee, accommodation placement fee, any agency fees, and a cancellation fee of up to 25% of the programme fee
Student no longer wishes to study at Seafield School of English A letter from the student outlining the reason for their change of circumstances Seafield School of English will advise INZ and request cancellation of student visa Before the commencement of the programme of study Total fee paid less the registration fee, accommodation placement fee, and any agency fees
Up to the end of the 2nd working day after the course start date (for courses shorter than 5 weeks) An amount equal to the fees paid less a deduction of 50 per cent. However, if two days constitutes the full amount of tuition paid for by the student, Seafield School of English will retain 100 per cent of the payment
Up to the end of the 5th working day after the course start date (for courses longer than 5 weeks but shorter than 12 weeks) Amount equal to the fees paid less a deduction of 25 percent
Up to the end of the 10th working day after the first day on which the student is required to attend the course (courses 12 weeks or longer) Full refund of fees less a deduction for costs incurred by the School, up to a maximum of 25% of the total fee paid.

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